doordash strategy and operations interview

Publikováno 19.2.2023

On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Ive heard this repeated often: Speak as if youre right. If this were a play, I would say we just finished act one this year. That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. One is delivery volume: Are we getting more orders and growing every day? * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. I interviewed at DoorDash (Melbourne) in Jul 2022. At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. Setup initial call, then "phone" interviews. Neither person I interviewed knew what the job was I was interviewing for. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. Most of them were nice and asked relevant questions. How would you handle POS errors and use data to make conclusions? How quickly can you pivot to make day two a different story? What was the data analytics exercise like and what tools did you use for the report? You always have that sounding board, so youre never really alone. One step above a scam. HM was 15 minutes late to 30 minute call. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. Simple and straightforward process overall. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. As we get closer to launch, our work is more operations-heavy. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. Initiative is not doing well, what would you do. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. Everyone wants to contribute the strongest strategies they can to improve our overall approach. Quickly got back for HM interview. Put another way, the group faces the maximum upside potential (or downside risk). Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If they dont like your submission, you get a canned rejection email. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. why this role, why DoorDash, previous experience, etc. Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. Required two calls with a recruiter before meeting with the team. time between order and driver pickup is . I think it depends on the manager. The process took 2 months. Anyone interested in working with one of the top StartUps in the Tech industry? At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. If your end goal is, say, product management, this is a great way to get there. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. The coding questions are just leetcode style coding questions. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. Then was assigned a case study - I spent 8 hours on this over a weekend. Said he wanted to examples and cut me off after one then wrapped it up. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. Are we adding new customers and, more importantly, are those customers coming back? The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Anonymous Interview Candidate in Chicago, IL, I applied online. Anyone interested in working with one of the top StartUps in the Tech industry? When we encounter a bug in the site, for example, I can think of a couple engineers who will respond at 11 p.m. on a Friday night if I need them. She would ask me a question and then continue to multitask. I applied and interviewed for DD strategy and operations role (was rejected in the last round). When you join our team, you join our dream: to grow and empower local economies. Map out E2E order journey with KPIs and measures to improve etc. Ive also learned to look at every conversation from the other side. Well, we dont always hit that timeline. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. Got contact from recruiter on LinkedIn. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. It was really easy and worked out in my favor and was able to get the job. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Create a presentation from data they provided. I interviewed at DoorDash in Jun 2022. The process took 5 weeks. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. Tell me about a time you received feedback to improve. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. Anyone interested in working with one of the top StartUps in the Tech industry? Amazon Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. 1 person has recommended Maxwell Join now to view. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. By 2015, we formalized this feedback model into WeDash. The organization is divided into seven regions across the U.S. and Canada. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Every single conversation felt very rushed. The process took 2 months. Check out the recap below. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Who are the biggest stakeholders? Merrill Lynch, Hello! 5) 1 case interview with manager and 1 presentation of analytical exercise Got an email rejection a few days later. I had 2, thirty minute interviews. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Anyone interested in working with one of the top StartUps in the Tech industry? 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. How do you adapt to new environments? We work locally in all of DoorDash's regional markets, across all three . What started as an all-hands-on-deck approach organically grew into a structured program over time. I interviewed at DoorDash in Jan 2022. Why Merchants Should Start Accepting Card Payment? Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. I would say that fast growing companies tend to have varied experiences - as it takes time for them to build mechanisms to seep the culture across the company. A few behavioral questions. Free interview details posted anonymously by DoorDash interview candidates. Process was relatively standard for a tech company. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Take-home exercise to assess Excel and SQL knowledge. Very time-consuming process. Order now at www.doordash.com. Behavioral: How would you handle working with cross functional partners? Check out the recap below. I do not think it is the interviewers' fault or for that matter the recruiter's either. @DoorDash : Can you share some tips to crack the strategy interviews ? Strategy & Operations. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. The mini cases were not structured. At this point, I politely denied and accepted a FAANG offer. New. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Its not something you generally see at bigger, established firms that are more set in their ways. Have a first round call with HR soon. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. Recruiter call, 2x 30 min interviews with hiring manager. What type of questions to expect in the SQL and case interview rounds? Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. By 2015, we formalized this feedback model into WeDash. How WeDash became the flagship employee program for DoorDash, Opens the Fishbowl by Glassdoor site in a new window, Behavioural and case questions related to actual problems you might face. They can name all the rock star Dashers and bestselling merchants. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. I studied mechanical engineering at Brown University. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. I did a call with a recruiter and then got a case study to submit. We have a solid playbook of best practices. Working at DoorDash is an exhilarating ride that'll never be boring. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. He asked one question. Bain & Company Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. Were curious too. I interviewed at DoorDash. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. Process goes like this: On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. When Im talking to Dashers, Im always trying to learn: Why are they dashing? They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. Absolute waste of time. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I interviewed at DoorDash (New York, NY) in May 2022. I interviewed at DoorDash (Chicago, IL) in Jun 2022. Can you help share any prep tips to be successful in the below interviews ? However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. I applied online. Yet it is critical to note that representation matters. With business operations . Thanks. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I invested at least a good 20 hours on this. Understood. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. Thats the problem I have with case studies. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Everything went smoothly until the final interview. a) Tell me about a time you had to work with a difficult stakeholder. I recently joined and the process took a long time. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Recommendation: move the case portion back to later rounds. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Tell me about a time you received feedback to improve. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Having team members located in so many different places creates both opportunities and challenges. But you definitely form bonds with your teammates. People can chart their own course. I interviewed at DoorDash (San Francisco, CA). Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. Then we do our best to bring desirable merchants on board. Go to company page Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. About the Role. Tell me about a time when you demonstrated leadership. Consultant, Go to company page Im excited because I see us making progress on all three fronts in the next year. Interested in joining the team? At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Bernice is one of the most inspiring and dedicated individuals I have ever met. All in all, I invested about 10 hours for this case. The Voice Ordering . University Careers; Search Jobs; . The process took 3 weeks. This is one of the worst ways to waste someone's time. Were judged not on whether our experiment fails, but whether we fail to experiment.. Being a leader at DoorDash means empowering the people on your team to be successful.. I was referred by an employee. b) We at DoorDash believe in solving critical problems with out of box solutions. I applied through a recruiter. The case studies in particular took up a lot of time (20-25 minutes of the 30 minutes total) and left very little opportunity to ask questions about the role, the team, or anything else I would want to know before making a decision about whether or not I wanted the job. But here, its welcomed. Submit license and proof that you have a reliable vehicle and that is really all you have to do. One had just started the position 2 months ago. I reached out to the recruiter to guide me through the process. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. The process took 5 days. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Launching is an investment. Uber, Was part of the UberEats layoffs and interviewing with DD soon. Im a Regional General Manager based out of our Midwest hub in Chicago. Lets see. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. DoorDash, Go to company page Osler, Hoskin & Harcourt LLP advised Xanadu on the financing. Interesting approach to the interview process. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. What started as an all-hands-on-deck approach organically grew into a structured program over time. I applied for an ops role late last year. ANd you will meet the HM in the end. Any tips? Theres tremendous value in having fresh eyes on a problem. The interviewers were nice, and all in all, it was a positive experience. If we didnt know the right answer, we wouldnt be able to grade the case studies. People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. Date Published: 12/20/2021. Which was thought to be an intrigue way of gauging one's attention. Jan. 11, 2023 3:46 am ET. Can you confirm which role you applied for? Were definitely not going in blind. Why doordash? Interview. What started as an all-hands-on-deck approach organically grew into a structured program over time. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. I interviewed at DoorDash in Jun 2022. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) Medium level leetcode style coding question. Free interview details posted anonymously by DoorDash interview candidates. Our leadership also understands that you dont always hit your targets. I made it to the final round - 5 interviews at 30 minutes each. I applied through a recruiter. Doordash Interview Questions with Answer Examples. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. I felt like they were trying to use my case to gather new ideas of what they can do to their own business Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). 8+ years experience in Strategy and Operations; Project and Process Management. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. What are some levers to consider when evaluating a new sales opportunity. The case wasn't difficult but took time to manipulate the data. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Past experiences, cross-team management and strengths and weaknesses. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? The process took 2 weeks. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. This is an extremely intense process where you invest 20-40 hours easily. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends.

Lebanon, Ohio Murders, How Much To Pay Someone To Pass Out Flyers, Jose Cuervo Expiration Date, Articles D