Luggage door alarm has been an issue for over 10 months, goes off when driving, you need to pull off the road and silence the alarm! Whether youre mountain biking through a forest, heading to the hills or bundling up the kids and hitting the coast, theres an Airstream for you. Airstream maintains a dedicated social media team that monitors and engages with owners and fans on. The government shutdowns surprise effect on travelers. 3) Where the lost or damaged item is part of a pair or set, our liability to you, where it is assessed as the cost of replacement of that item, is to be assessed as a sum equivalent to the cost of that item in isolation, not the cost of that item as part of a pair or set. Click below to request an appointment. In the 5 months I owned the caravan I had nothing but trouble. Find your nearest dealer with. The airstream and decors made it look so aesthetic, we just had to stop by. Would have been nice if they tested them before shipping. When we lost hot water in New Mexico and were to be on the road for a month we called Airstream customer service. So while we're committed to finding the best outdoor and lifestyle goods and shipping them out to our shoppers, we always have time to lend an ear. The fabric on dinette still looks new although a bit dated, maybe well redo one day soon. 19. h) By change to atmospheric or climatic conditions. Now I am paying for a new macerator pump We need the full postal address, with postcode. Not sure why the murphy bed required to be open as there were prints on the bed when we lower. The Airstream Customer Council (ACC . Water pump is extremely loud and vibrates, told this is normal Our team monitors every comment posted and theyre happy to field questions and connect you with the right department. The round body design is based on designs by Henry Bowlus who oversaw construction of Charles Lindberghs Spirit of St Louis. Thats why we created the Airstream Customer Council. Wally's early life - schooling, sailing, camping, and working - all came together to form a vision of the open road, the outdoors and freedom. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 8. Skip to content Menu Close. This covers deliveries in the UK. Claim your profile to access Trustpilots free business tools and connect with customers. Necessary cookies are absolutely essential for the website to function properly. Printed clearly and all contract names & phone numbers. Sent from my iPad using Airstream Forums. Love this RV, easy to drive, drives smooth, can park in a regular parking spot, air ride suspension, easy auto leveling jacks, generator, fully independent, macerator, heated tanks, lithium ion batteries, drives so easy, anyone can drive it. 5. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now, Unauthorized charges on your PayPal account? Travel in confidence by having a hotline to certified technicians that are ready to assist and guide you through any issues you may experience. These cookies do not store any personal information. Its a solid route to a stress-filled, expensive disappointment. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Exterior coating is cracking where roof meets the rear of the camper (Photo attached) They will need the Atlas for 3-weeks to fix these cracks. UK only, all non UK collections / deliveries undertaken at owners risk, In the event of loss of or damage to your trailer, our liability to you is to be assessed as a sum equivalent to the cost of their repair or replacement whichever is the smaller sum, taking into account the age and condition of the goods immediately prior to their loss or damage, and subject to the maximum liability of 25,000. Buying a new Airstream is a big decision. f) Kit built or system built furniture unless dismantled prior to transporting and in no case for loss of quality upon reassembly. functionality problems, customer service, and numerous other problems new owners have found with their trailers. Give us a call: 937-596-7985 Hours: Monday - Friday 8:30am - 4:00pm EST Send us an email: airstreamsupplyco@airstream.com Other Inquiries When I called Airstream all they would say is sorry, but that is the way it is. Wardrobe closet shelf falls from bracket; it was cut to short. They're so welcoming and fun to talk to while they're making our coffee. If you need help with any problem,please contact us through this form. 16) We do not carry liquids, any flammable goods, animals, fish, money, food or anything dangerous or illegal, we will not carry anything that is dirty. Contact Colonial Airstream Customer Service Website: www.colonialairstream.com Phone: (800) 265-9019 Contact Colonial Airstream Customer Service Dec 04, 2015 PissedConsumer745272 of Edmond, OK Colonial Itasca Airstream - 2015 Mercedes Airstream Review from Edmond, Oklahoma 1.8 Bought a 2015 Mercedes Airstream. The Airstream Atlas has experienced numerous issues since day one. By clicking Accept, you consent to the use of ALL the cookies. They do look great but the construction and materials are, in my opinion, not worth the huge price tag. While many of us are cooped up inside, the #VirtualCampfire is a great way to get some perspective. How may we help you? . Im writing this because we just sold it back to the dealer at an over 75,000 loss and Im just really sad about the whole experience and sorry for the person who buys it. Owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. Now we work with most of the 5th wheel & Airstream dealers in the country, as well as dealers in . 2018 25' Flying Cloud . It would be bad enough to not have something repaired but to have to deal with Airstreams rude representatives was unbelievable. 4 reviews. f) By vermin, moth, insects and similar infestation, damp, mould, mildew or rust. So sorry to hear of your experience. Airstream. This includes goods left within furniture or appliances. Airstreams are low and don't catch the wind. . The windows are amazing allowing for great views and excellent airflow. 7. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Subscribe to get monthly Airstream email newsletters for our most recent updates. that are out of our control. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Check out a story for some inspiration. Carbon Monoxide Detector Failure to replace this product by the "REPLACE BY DATE" printed on the alarm cover may result in death by Carbon Monoxide poisoning. Exterior storage compartment door hits the exhaust pipe when opening and closing. 9) Parking permits to be arranged by you. With Airstream Connected, you can also: Manage your 4G LTE and Wi-Fi settings, including Wi-Fi passwords and guest network Connect to and extend existing Wi-Fi networks Monitor the status. When youre ready to purchase or simply have questions about a particular model your local dealer is ready to assist. Established in 1997 carrying out UK & European house removals, in 2012 we expanded into delivering American caravans in the UK & Europe. I've owned an Airstream for several years and I have to say they are among the most over-priced items produced today. It sat at the dealer for 7 months because Airstream refused to replace the unit ($360.00). Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However you may visit Cookie Settings to provide a controlled consent. Mercedes me connect Owner Community Name Your Airstream Customer Council My Airstream, My Story Name Your Airstream. But opting out of some of these cookies may have an effect on your browsing experience. We have two friends and our grown son that own late model Airstreams and most if not all appliances and fixtures are made in China and many of them have failed and been replaced. 1. A 1,000 watt generator may be used to charge just the batteries. Read customer reviews and common Questions and Answers for Slumberdown Part #: SBDW1026 on this page. Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial . Airstream, inc. (airstream) is recalling certain model year 2020-2021 . A guide to Airstream resources at your fingertips. Airstream travel trailers and touring coaches inspire adventure and help people Live Riveted wherever they go. We removed the mouse fur, which was sagging and kept the beautiful shinny aluminum and added all the recessed lights like the newer models. Sign up for Airstream monthly newsletters full of new product reveals, model updates, videos, blogs, and more. This alarm continued to sound off at random times all the way home. All Rights Reserved. Please let us know if there are any low or narrow bridges, cables, trees, narrow roads, tight corners or weight limits, under 10 tons. * Plus many different adaptor leads and LED trailer lights. Turn any Airstream into a powerful Wi-Fi Network. Official account for Airstream, Inc. Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1. showbird.com is the largest marketplace for LIVE entertainment of NL en BE. Travel in confidence by having a hotline to certified technicians that are ready to assist and guide you through any issues you may experience. Necessary cookies are absolutely essential for the website to function properly. 3. Keep in touch with family and friends with Airstream Connected. Liability cover is limited to 25,000.00 per trailer, and covers accidental damage, while towing and are in our care & control. Managed to pull off the highway to see on the screen that the luggage door was open. 419 West Pike StreetJackson Center, OH 45334-0629https://www.airstream.com/, Main: (937) 596-6111Toll Free: (877) 596-6111, Primary ContactAdam Grillot Marketing Manager and Customer ExperienceMarketing Manager and Customer Experience419 West Pike StreetJackson Center, OH 45334-0629[emailprotected], Secondary ContactMark WahlSenior Vice President of Operations419 West Pike StreetJackson Center, OH 45334-0629[emailprotected], Justin Humphreys Chief Operating Officer419 West Pike StreetJackson Center, OH 45334-0629[emailprotected], Chief ExecutiveRobert "Bob" WheelerPresident and CEO419 West Pike StreetJackson Center, OH 45334-0629(937) 596-6111[emailprotected]. Having the solar upgrade has been very nice. 12. It is mandatory to procure user consent prior to running these cookies on your website. We have used this rig both at RV parks and boondocking and have loved it. She canceled her credit card. 2007-2023 Airstream, Inc. | a subsidiary . The recall is expected to begin June 20, 2021. Click here to get in contact with the team for anything related to your order, a product, returns, shipping, or general questions. $950 out of pocket expenses. This is very disappointing given the amount of time my MH has been in service, (4 months). We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Find your nearest dealer with our Dealer Locator tool and use our Contact Dealer feature to send direct messages to any Airstream dealer in the country. Blind spot detection, adaptive cruise control, gust protection built in, leather seats all over, electronic window shades::: you name it, this is luxury on wheels. Fill out the form below and we'll be in touch! I've submitted a request twice through the website, with no reply. It goes against our guidelines to offer incentives for reviews. Awarded Five Rivet Airstream dealership in the U.S. Colonial Airstream carries all makes and models, New and certified pre-owned. 13. The staff is very knowledgable and helpful. By clicking Accept, you consent to the use of ALL the cookies. Will she ever see her refund for the BTS concert? 05-11-2020, 10:24 AM #3: Shane74. Great gear doesn't make an adventure. Make sure all tyres are roadworthy, check the tyre walls are not cracked, There will be a charge if we are unable to deliver because of illegal or damaged tyres. The large cabinet doors are falling off; the hinge screws are coming out. 5) Other than as a result of our negligence or breach of contract we will not be liable for any loss of, damage to, or failure to produce the goods if caused by any of the following circumstances :-. Can American Airlines find my missing Apple AirPods? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 5. First camping trip after the Atlas was in the shop for two weeks the macerator was not working, Airstream of Ohio found wipes in the waste line. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Customer Service. We bought our Atlas 7 months ago and have enjoyed it immensely. Sign up today to start your subscription. Owners may contact airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. The Airstream community is a tightly-knit bunch bound by their love of the worlds most iconic travel trailers. Our tow vehicle is a heavy duty American truck with a 7.3L V8 turbo diesel engine. Posts: 64 So sorry to hear. Roof seam tape is peeling off (Photo attached) Cover excludes mysterious disappearance of customers goods in transit or in store unless evidence can be provided to prove beyond all reasonable doubt that the loss is solely attributable to the dishonesty or connivance of our employees. Hired local plumber to crimp lines and obtained a crimping tool for future issues. If you have any questions or concerns about your motorhome, and travel trailer, feel free to call us at (714) 650-8595 and we'll be happy to help you over the phone or assist you in making an appointment.
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